Whole of Birmingham, Sandwell, Dudley, Wolverhampton, Walsall, West Bromwich, Halesowen and Stourbridge, subject to postcode confirmation.
Delivery Information
Where and when we deliver
AfricaMart delivers African groceries on selected weekdays across Birmingham, the western and north-western West Midlands, Solihull, Coventry and Leicester. Your postcode and available delivery date are confirmed during checkout.
Check before payment
You can browse and build your basket normally. At checkout, enter the delivery postcode to see whether the address is covered and which dates are available.
Solihull, Coventry, Leicester and nearby east Birmingham locations that fit the Thursday route.
Friday deliveries are reserved for addresses within Birmingham, subject to postcode and capacity checks.
No Monday or weekend deliveries.
Monday is used for stock preparation, and the warehouse is too busy for
customer deliveries on Saturday and Sunday.
Order and delivery costs
Minimum product order£40 + 3 items
Standard delivery£5.99
Free deliveryFrom £80
The £40 minimum and £80 free-delivery threshold are calculated from the product total after discounts and before the delivery charge. A qualifying order must also contain at least 3 items. The delivery charge does not count towards either threshold.
How postcode and delivery-date checking works
Enter your delivery postcode at checkout
The website checks whether the address is inside an active route.
Choose from the dates shown
Only dates currently available for that postcode and route capacity are displayed.
Confirm the full address before payment
Check the building number, flat number, postcode and contact mobile carefully.
Coverage descriptions are a guide. An area name appearing on this page does not guarantee that every postcode within that area can be served.
Delivery date and cut-off rules
A delivery date is eligible only when payment is completed by 11:59 pm UK time, two calendar days before delivery.
- Tuesday delivery: payment completed by Sunday at 11:59 pm.
- Wednesday delivery: payment completed by Monday at 11:59 pm.
- Thursday delivery: payment completed by Tuesday at 11:59 pm.
- Friday delivery: payment completed by Wednesday at 11:59 pm.
Coventry, Solihull and Leicester customers are shown only the single earliest available Thursday. Other covered areas are shown the next two eligible available dates. A full or closed route is skipped automatically.
Important: the final delivery date depends on the time payment succeeds, not when products were first added to the basket.
On your delivery day
- Keep the contact mobile available in case the driver needs help locating the address.
- Make sure somebody can receive chilled, frozen and perishable products promptly.
- Add useful access instructions at checkout, such as a flat number, gate code or reception details.
- Check frozen and chilled products when they arrive and store them at the correct temperature immediately.
The confirmed delivery date will appear at checkout, in the order confirmation and in My Orders. A precise arrival time is not guaranteed unless AfricaMart specifically confirms one.
If nobody is available
The driver will follow reasonable delivery instructions and may use the order contact details to try to complete the delivery. We cannot guarantee that chilled or frozen food can be left unattended.
When delivery cannot be completed because nobody is available, the address is incorrect or access is not possible, contact support. Redelivery depends on the condition of the products and route availability, and an additional delivery charge may apply.
Delivery questions and problems
Use the support form and include the order reference when the message relates to an existing order. Customer support is provided by email only.
See the Refunds & Returns page for damaged, incorrect or missing products.