Frequently asked questions

Browse products, add items to your cart, and proceed to checkout. Fill in your delivery details, select payment method, and confirm. You will receive an order confirmation email immediately.

We offer standard delivery within 2–3 working days for £4.99 (free over £50) and express next‑day delivery for £7.99. Check availability by postcode at checkout.

Yes, we deliver UK‑wide. Enter your postcode during checkout to see exact times and costs.

Once dispatched, you will get a tracking link via email and SMS. Log into your account or check your order history for updates.

30‑day hassle‑free returns on unopened items. Contact us within 30 days for a free return label, and get a full refund or exchange.

All fresh produce and perishables are sourced daily and packed to stay fresh during transit. We guarantee quality or your money back.